Returns/Refunds Policy
Please contact us at hello@lemurcocoa.com . Please have ready the number of this Invoice, your name as used on your credit card. Your refund will be processed within 24 hours, and a credit will automatically be applied to your credit card or original method of payment. We will process a full refund within 1-2 business days.
Multiple Units Returned
Please note that if you purchase multiple units of a product and are not satisfied, we will refund the cost of up to two opened unit/pouches and any remaining unopened units/pouches.
No refunds will be issued after 30 days…
When returning a product, please get and retain a tracking number (this is your proof that you returned the product). VEEZGO LTD. (Lemur Cocoa brand) cannot be responsible for returned merchandise that we never receive.
Once your return is received and inspected, your refund will be processed within 1 to 2 business days, and a credit will automatically be applied to your credit card or original method of payment.
How to Return Your Order
If you need further assistance, you can reach us by:
emailing us at hello@lemurcocoa.com
Please return only your sealed, unopened units to:
A30BC Business Centre, Unit 12, Higher Stockley Mead, Okehampton, EX20 1BG
